Hansi Collections

Return & Refund Policy

  1. Return Period
    Products can be returned within 7 days of delivery.
  2. Product Condition
    Items must be unused, unwashed, and in their original packaging with tags intact.
  3. Non-Returnable Items
    Customized, altered, or clearance sale products cannot be returned or refunded.
  4. Return Request
    Customers must contact our support team with order details and a reason for the return.
  5. Refund Process
    Refunds are initiated after receiving and inspecting the returned product.
  6. Refund Timeline
    The refund will be processed within 7–10 business days to the original payment method.
  7. Exchange Option
    Exchanges are available for the same product in a different size or for another product of the same value.
  8. Shipping Charges
    Return shipping costs are borne by the customer unless the product is defective or incorrect.
  9. Contact Details
    📞 Phone: 8309874411 / 793049409

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